Human Communication Diary-2

This week, Sir Anwari taught us about 'Perception' and 'Listening'. Perception is the impression other give you and what you project to others. I really felt this chapter is very interesting because everyone have their own perception when we see a same picture. No one person can have the same perception of another perception but even if they do, something may differs.

The classic optical illusion that shows our perceptions can be very different from other’s perceptions. Some may see a lady looking back, some may see an old lady. I can see both.

Perception process occurs in three stages. Firstly, sensory stimulation occurs. In other words, it is the way you interpret data around you. The data could come from sight, smell, touch, taste, and hearing.Secondly, sensory stimulation is organized and finally sensory stimulation is interpreted-evaluated. Our interpretation-evaluations are not based on external stimulus but based on our past experience, needs, wants emotional state and so on. 

Besides, processes of perception influencing perception. One of the factors that influence the perception is implicit personality theory. In this theory, there are two types of effects which are halo effect and reverse-halo effect. A halo effect or reverse-halo effect can also alter our perceptions. The halo affect assumes that if a person has one trait we like, that all traits must be desirable. For example, if a girl is helpful, we will tend to think she is also kind and caring.In contrast, the reverse halo effect is if we find an undesirable trait in someone, we assume all traits are undesirable. For example, if a boy look lazy, we will tend to think he is boring and unpleasant to hang out. In fact, perception is one of the most important element in communication.So, we need to make perception more accurate through analyze impressions, check perceptions, reduce uncertainty and increase cultural sensitivity.

Apart from this, Sir Anwari also tell us about the importance of listening in communication. Listening defined as the process of receiving, understanding, remembering, evaluating and responding to verbal and/or nonverbal message.

Listening will proved a crucial communication component and serve both taste and relationship function. It builds stronger relationships in creating a desire to cooperate among among people because they feel accepted and acknowledged.

In the class, Sir Anwari  also tell us that in a global environment in which people from very different cultures worked together, it's especially important to understand the ways in which cultural differences can influence listening. Four of listening influences include language and speech, nonverbal behaviors, feedback and credibility.

 In a nutshell, listening is important because listening every good relationships and conservation start with listening. Listening is the most powerful form of acknowledgement.It creates acceptance or openness and minimize confusion and misunderstanding.